We are committed to giving you a good service. If you have any difficulties we are glad to offer all assistance, feel free to contact us and we shall do our best to resolve the issue. Our customers matter to us and we ensure that they are happy. We are aware that customers may have challenges with new products and reading manuals may be a bother, we equally know that some products may have problems ( though we do our best to avoid these). Whatever the issue may be let us know and we shall handle it.